Quality management

Bern University of Applied Sciences (BFH) defines itself as a learning organisation. We ascribe central importance to the systematic development of quality in teaching, research, knowledge and technology sharing and administration. BFH was institutionally accredited by the Swiss Accreditation Council in 2017.

Basis

Quality management at BFH follows the internationally recognised EFQM (European Foundation for Quality Management) model, which is built on a comprehensive understanding of quality management. The model allows quality management processes to be systematised and the organisational state of the university to be evaluated. It provides a guideline for conducting an insightful and comprehensive self-assessment while serving as a central theme running through quality development.

As part of the self-assessment, BFH regularly evaluates the quality of its programmes and services in all areas of the university. It is important to involve all stakeholders in the process: students, lecturers, directors and partners from industry, academia and society. BFH systematically uses the results of these evaluations to bring about improvements.

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The EFQM Excellence Model provides a basis for systematically analysing an organisation. This model is designed to identify exactly where an organisation is on the path to excellence, helping it to understand the gaps and promoting solutions.

The model specifies a framework made up of nine criteria.

EFQM-Modell Enlarge image

Compulsory institutional accreditation was introduced for all types of higher education institutions in the Federal Act on Funding and Coordination of the Higher Education Sector (HFKG). It replaced the previous system of programme accreditation.

BFH is the first state university of applied sciences to receive accreditation at institutional level. The certification is based on the accreditation process carried out by the Swiss Agency of Accreditation and Quality Assurance (AAQ). As a result of Swiss legal provisions, the Swiss Federal Institute of Sport Magglingen (SFISM) will be accredited independently.